Privacy Policy
This Privacy Policy explains how INKLINEDIGITAL LLC collects, uses, and protects your personal information.
1. Information We Collect
We may collect the following types of information:
- Identity details (name, company, incorporation documents, government ID).
- Contact details (email, phone, business address).
- Payment details (Stripe/Airwallex, bank transfer info).
- Communication records (emails, SMS, support logs).
- Website usage data (cookies, analytics, user behavior).
- Project-related information (requirements, deliverables, feedback).
2. How We Use Information
We use collected data for the following purposes:
- To verify client identity (KYC).
- To provide and deliver contracted services.
- To process payments securely.
- To send service-related updates, billing reminders, and marketing (with opt-out option).
- To improve our services and user experience.
- To comply with legal and regulatory requirements.
3. Data Sharing
- We do not sell or rent your information.
- Data may be shared with payment processors, regulators, or legal authorities when required.
- We may share data with trusted service providers who assist in our operations.
- Information may be disclosed if required by law or to protect our rights.
4. Data Retention
KYC and project records are retained for five (5) years after the business relationship ends. Website analytics data is retained for 2 years. Communication records are kept for 3 years for customer service purposes.
5. Security
We use encryption, secure servers, and access controls to safeguard client data. Our security measures include:
- SSL encryption for data transmission.
- Secure cloud storage with regular backups.
- Access controls and authentication protocols.
- Regular security audits and updates.
6. Client Rights
Clients have the right to:
- Access and review their data.
- Request corrections or deletion (where legally permitted).
- Withdraw consent to marketing communication at any time.
- Data portability (receive a copy of their data).
- Object to processing of their personal data.
7. Cookies & Tracking
Our website may use cookies for analytics and user experience improvement. We use:
- Essential cookies for website functionality.
- Analytics cookies to understand user behavior.
- Marketing cookies for targeted advertising (with consent).
You can control cookie preferences through your browser settings.
8. Policy Updates
We may update this policy to reflect changes in law or business practices. Updates will be posted on this page with the effective date. We will notify clients of significant changes via email or website notice.